Mihkel Sülla
Resume

Mihkel Sülla

Senior Product Designer with five years of experience designing digital products used by hundreds of thousands of people.

I also build and ship my own products, which gives me a practical understanding of the engineering side.

Experience

Telia Eesti AS

Senior Product Designer

April 2023 – Present
  • Design lead for Telia Mobility, responsible for the end-to-end experience of all Telia’s mobile services.
  • Led UX for Telia Turvavõrk, a cybersecurity service, from Telia’s VUNK business accelerator to market launch. It sold 4× its forecast in the first three months and won Bronze for service design at the Estonian Design Awards 2026.
  • Worked in the TV team when Netflix joined Telia TV, the first streaming service inside the telco. Designed the end-to-end customer journey, working with the in-house TV UI designers to keep the journeys consistent for the user.
  • Designed the content page framework and its Figma guidelines, used on every service page across Internet, TV, Mobile and B2B. New pages take 24% fewer developer hours to build.
  • Made the service pages mobile-first. Mobile’s share of traffic grew from 40% to 52% over the following year.
  • Ran the usability testing, user interviews, card sorting and analytics behind product decisions. The Turvavõrk research alone involved 530 people.

Nobel Digital OÜ

UI/UX Designer

Mostly for Nobel’s partner Excelsea GmbH, Germany

January 2022 – April 2023
  • Designed ee.ee, a platform serving consumers and the businesses managing their local online presence. Worked alongside a mentor for the first six months, then increasingly on my own, directly with the in-house developers.
  • Designed Markee, Excelsea’s white-label version of the platform for the Baltic and wider European markets, as the only designer on it.
  • Designed the public pages, onboarding flows and the style guidelines used across the platform.
  • Designed the B2B dashboard, bringing Google, Facebook, Bing and Reddit ratings together with social media management in one place.

Acty OÜ

Graphic Designer

June 2020 – February 2021
  • Designed banners, logos, marketing materials and brand assets.
  • Taught myself product design alongside the job.

Skills

ResearchUsability testing · User interviews · Card sorting · A/B testing · Google Analytics · Medallia
DesignUX/UI design · Service design · Interaction design · Wireframing · Prototyping · Design systems · Information architecture · Responsive design
DevelopmentReact · HTML/CSS · JavaScript · Pine Script
ToolsFigma (expert) · Adobe Creative Suite · Miro

Recognition

AwardBronze, Estonian Design Awards 2026, service design (Telia Turvavõrk)
MentoringPresidential Education Hackathon 2026

Side projects

FightScheduleA live combat sports schedule I designed and built on my own, from idea to launch in three weeks. fightschedule.live
TradingViewIndicators SSL Hybrid and QQE MOD, written in Pine Script: 33,000 followers and 30,000+ boosts (likes). tradingview.com/u/Mihkel00

Education

Kuressaare Ametikool

Information Technology

2009 – 2013